Due to ongoing non-essential manning by DND/CAF, the Conflict & Complaint Management Services (CCMS) Centre Esquimalt is not able to take in-person consultations until further notice.


CCMS will continue to offer services via email or telephone as necessary
and will endeavour to meet a 48 hour turn-around.

During business hours, the following are telephone contacts:

  • Mr. Grant Whittla, CCMS Agent Supervisor – 250-363-1900 x60264
  • Ms. Rhoda Carruthers, CCMS Agent – 250-363-1900 x20266
  • Capt Ken Harquail, CCMS Agent – 250-363-1900 x20259
  • Mr. Ken Ashdown, CCMS Conflict Resolution Practitioner (ADR) – 250-363-1900 x60084

You may also contact any of the CCMS Esquimalt staff via email: