Virtual doctors available to military families



It can be hard to know what to do when your military family has just moved, and a family member gets sick. You have barely had time to unpack, much less had time to find a new family doctor.

What do you do? Do you take them to a walk-in clinic? Or maybe your new community is so small it only has an emergency room. Do you wait hours in the waiting room while you or your sick family member waits to see a doctor? And what about all those other sick people around you waiting to see the same doctor? Will you be exposed to whatever germs or illness they are facing too?

Now, you and your dependents have a much better (and faster) option.

This summer, Canadian Forces Morale and Welfare Services is collaborating with Maple to provide online doctor visits to dependents of Canadian Armed Forces members living in Canada. With a few clicks, you’ll be able to access a Canadian-licensed general practitioner within minutes, not hours. It’s a safe, fast, and effective way to access routine healthcare from the comfort of your home.

A smartphone, tablet or computer is needed to access the service, as well a valid CFOne card. You can also choose to communicate with Maple’s doctor by text, phone call, or video.

The service is free for all serving military families. If you or your dependent need to see a virtual doctor Monday to Friday between 7 a.m. and midnight (EDT), the service won’t cost you anything.

To access this service, go to  You’ll be asked to enter a valid CFOne card. If the virtual doctor consultation is for your dependent, you’ll need to use their valid CFOne number. Maple will confirm your eligibility, and, in a few minutes, you’ll be connected to a Maple doctor virtually.

Just like a family physician in person, the online doctor can dispense medical advice, offer some prescription refills, and even provide lab and imaging requisitions.

Canadian military families now have a new option for health care. When you need to see a doctor quickly and you’re without a family physician remember this program is here for you during the COVID-19 pandemic.


Filed Under: Top Stories

About the Author:

RSSComments (0)

Trackback URL

Leave a Reply

If you want a picture to show with your comment, go get a Gravatar.